Customer Relationship Specialist


Department:  Sales & Marketing Department

Location:  Redlands, CA. 

Compensation: Full time salary plus benefits. (Non-Exempt Employee).   

In operation since 1962, Climet Instruments is a leading global manufacturer and provider of airborne particle counters and microbial air samplers, which have applications predominantly in pharmaceutical and biotechnology manufacturing. As a valuable member of our team, you will quickly learn that "Quality is in our DNA." This applies not simply to the products we manufacture, but our desire that employees be mentally challenged to learn and grow their skillset within Climet, and to constantly improve. In business for over 57 years, Climet offers new employees a team-based friendly work environment with a very stable organization. Climet is actively seeking sharp candidates that are loyal, self disciplined, and are looking for an opportunity for career development.

Company benefits include 100% paid premiums on a PPO healthcare plan, 9-10 paid holidays/year, Personal-Time-Off (PTO), 401(k) and pension retirement plans, company paid short-term disability, company paid life insurance, employee discount programs, and more.

To apply complete a Climet Job Application, and email to aadams@climet.com


Education and Experience

THIS IS AN ENTRY LEVEL POSITION, RECENT COLLEGE GRADUATES ENCOURAGED TO APPLY. 

   
Required Skills

The successful incumbent will have a high school diploma or equivalency. Ideally, a 2-year Associates degree or a 4-year bachelor degree in Marketing, Sales, Microbiology, or Electronics (GPA of > 3.0 preferred). Without an Associate or bachelor's degree, 3+ years of B2B technical inside or outside sales experience in a technology field such as electronics, medical device, or industrial manufacturing. Relevant office experience is also preferred and will be considered. Must have strong public speaking and presentation skills. Professional outgoing personality and ability to build long-term relationships with level high senior managers at our customers' facilities. Must have strong interpersonal communication skills, both written and verbal. Prefer candidates with a valid drivers license, insurance, and a good driving record. Bilingual (Spanish, German, or French) a plus.  We especially want positive people who can contribute to a positive work environment. Some travel may be required.

 

 
Job Duties

Incumbents in this position will be the first point of contact for current customers. Job duties and responsibilities will include, but are not be limited to:

  • • Answer (via telephone or email) customer questions or route to appropriate personnel as necessary.
  • • Provide general customer support and customer relations
  • • Provide sales quotations for new products in a timely fashion
  • • Become a product knowledge specialist
  • • Provide cost justifiable customer recommendations
  • • Represent the Sales Department twice/week during production meetings
  • • Weekly and monthly department reporting to senior management and executive team
  • • Participate in monthly forecasting
  • • Must follow all procedures established for ISO 9001 Quality Management System
  • • Comprehensive training program will be provided.

 
Physical & Other Requirements
  • • Must be able to type > 30 words per minute.
  • • Must be able to lift 25 lbs. from the floor to above your head. Carrying heavy objects may be required.
  • • Sitting, standing, and walking for extended periods of time required.
   
   

All applicants must be authorized to work in the United States of America.

Climet is proud to be an Equal Opportunity Employer.  Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.

Job descriptions are not all-inclusive. Tasks, duties and responsibilities may change for personal growth, organizational development and/or evolution of new technologies.

Notification to Recruiters and Staffing Agencies:

Please, note that Climet Instruments Company has an internal recruitment department, and does not work with external recruiters or "head hunters".  Climet may supplement that internal capability from time to time with assistance from temporary staffing agencies who have a written agreement with Climet. Recruiters and staffing agencies are directed NOT to contact Climet (or any of our employees) directly in an attempt to present candidates. Climet will not accept resumes from any source other than directly from our internal HR department. Climet will not pay a fee for any placement resulting from the receipt of a resume for which the Climet does not previously have a written contract or agreement signed by Climet's General Manager. Any candidate for whom an agency has submitted a resume will be considered to have been referred by the organization to Climet free of any charges or fees. Climet disclaims and rejects any liability under any agreement purported to be accepted based on negative consent, negotiation with a candidate, performance, or any means other than the signature of the General Manager of Climet.